At KeepSub, we enforce a strict no return and no refund policy for all purchases due to the nature of digital products. By completing a transaction, you acknowledge and agree to these terms.
Refund Eligibility (Strictly Limited):
- Refunds are only granted if the product is proven to be non-functional or defective.
- Issues must be reported within 48 hours of purchase. Requests made after this timeframe will not be considered.
Gift Cards & Vouchers:
- All gift cards and vouchers are strictly non-refundable.
- We advise customers to verify their choice before purchase, as refunds will not be entertained for incorrect selections or change of mind.
Important Notes:
Refunds will not be issued for:
- Purchases made without proper understanding of the product.
- User errors, misuse, or failure to follow instructions.
- Requests based on personal preference or buyer’s remorse.
How to Request a Refund:
- Contact our support team within 48 hours of purchase. Provide:
- Order details.
- Evidence of the issue (e.g., screenshots, error messages).
- Valid claims will undergo a review process, and refunds will be processed only if approved.
By purchasing from KeepSub, you accept these terms. Please review product descriptions thoroughly before placing an order to avoid any misunderstandings.